British Airways systems crash responsible for “chaos” at Heathrow and Gatwick

Peace and Freedom

By FRANCESCA GILLETT

Holidaymakers travelling through Heathrow and Gatwick were caught in delays and huge queues on Wednesday morning after a British Airways systems crash.

Passengers at Heathrow described “total chaos” after the computers went down at the busy west London airport.

Some travellers awaiting flights from Gatwick Airport also reported problems.

British Airways said on Twitter they were “aware of some issues affecting check in this morning” and apologised to travellers.

@British_Airways premium airline? @easyJet @Ryanair must be having a good ‘ole laugh. Where are your customer services people?

We’re sorry for the inconvenience that has been caused at the airport due to our system issues, Paul. We’re trying to resolve this as 1/2

It comes after…

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